What to look for when choosing an Equipment Booking Solution
Equipment Booking Software provides ways to book resources as well as manage and track items and improve check-in/out processes for more efficient running of equipment stores.
Selecting the right equipment booking software demands serious consideration. Once you factor in the time everyone will put in to getting this system working correctly and creating documentation and user guides, it is not something that you want to be changing on a regular basis.
What should I be looking for?
For those currently deciding on an effective solution here are some important things to consider:
User-Friendly Interface: Prioritise a system with an easy-to-navigate interface to reduce the learning curve for your team, enhancing overall efficiency. This is particularly important for team members who may not use software frequently or come from a non-computer background.
Customisation and Scalability: Look for software that seamlessly adapts to your specific needs and can grow with your business. Customisation options ensure alignment with your workflow, while scalability guarantees effectiveness as your business expands. The goal is to avoid using multiple systems in different departments, promoting a unified work environment.
Integration Capabilities: Check for integration capabilities with existing tools and software in your business (SSO, Timetabling, Project Management Tools). A cohesive system that consolidates everything in one place enhances efficiency. Evaluate the software’s API quality and its capabilities for streamlined integration.
Resource Management: Ensure the software offers robust resource management features, including tracking availability, scheduling, and equipment condition management.
Reservation and Booking Control: Look for a system that simplifies the reservation process, offering real-time calendars, automated confirmation emails, and efficient booking management on both apps and desktops.
Reporting and Analytics: Look for software that provides insights into usage patterns, popular items, and equipment utilisation reports. Informed decision-making about future purchases is facilitated by understanding the actual usage of equipment.
Security Measures: Prioritise software with robust security measures to protect sensitive information about equipment, bookings, and customers. Request documentation on data storage and access procedures for added assurance. Check where the site is being hosted and where the servers are located.
Customer Support and Training: Assess the level of customer support and training provided by the software provider, as this can prove invaluable during the implementation phase. A responsive support team and comprehensive training resources ensure a smooth transition.
Cost: Consider the cost of the software and the promised return on investment. Seek a solution that aligns with your budget while offering the necessary features to enhance your equipment booking processes.
Once all considerations are taken into account, initiate a trial period with the chosen company. Ensure your staff has the time to explore the solution, confirming its suitability for their needs. This approach guarantees not only a software solution that meets current requirements but also ensures everyone is familiar and enthusiastic about its implementation.
At SISO, our experience spans across diverse institutions, ranging from media organisations to universities to science and lab environments.
Over the years, we’ve recognised that flexibility is the cornerstone of any effective booking system. People have unique preferences when it comes to software usage – be it on a phone, desktop, or through calendars and booking forms.
Understanding these varied needs is crucial, especially considering the diversity within teams.
If you’re looking for a better way to manage equipment, rooms and personnel click here to explore our all in one asset management solution: Smarthub.
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